Privacy Policy

1. Introduction

At Ultimate Hypnotherapy Clinic, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information, ensuring that all details you share with us remain confidential and secure.

2. Data Collected

Data Storage Location

We are based in the United Kingdom, and our website is hosted on secure servers that comply with GDPR and international data protection standards. All personal data you provide is safely stored and never shared without your consent.

Registration Data

If you register on our website (e.g., to book a consultation or access client resources), we store your name, email address, and any additional details you choose to provide. You may request to view, edit, or delete your personal information at any time. Administrators of the website may also access this data to provide technical or customer support.

Appointment Data

When booking a session online, we collect basic information such as your name, contact details, and availability. This information is used solely to confirm and manage your appointment.

Contact Form

Information submitted through our contact form (such as name, email, and message) is sent securely to our clinic’s email address. These details are used only to respond to your enquiry and are never shared with third parties or used for marketing purposes without your explicit consent.

Comments

If comments are enabled on the website (such as blog posts), we may collect the data shown in the comment form, along with your IP address and browser user agent, to help detect spam.

Analytics

We use Google Analytics for anonymous reporting of website usage. This helps us understand how visitors use our site and improve user experience. No personally identifiable information is stored. If you wish to opt out, you can use the Google Analytics Opt-Out Browser Add-on.

Cases for Using the Personal Data

We use your personal information in the following cases:

To verify your identity and manage appointments.
To provide updates or important information related to your sessions or clinic services.
To improve and personalize your experience on our website.
To ensure security and prevent fraudulent activity.
To provide customer support and respond to inquiries.

3. Confidentiality

As a professional hypnotherapy clinic, confidentiality is at the heart of what we do. Any information you share during sessions is strictly private and will never be disclosed to third parties unless required by law or with your explicit consent.

4. Data Retention

We retain personal information only for as long as it is necessary to provide services to you and comply with legal obligations. You may request the deletion of your data at any time.

5. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data.
Restrict or object to certain forms of data processing.
Withdraw consent at any time where consent has been given.

6. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 info@ultimatehypno.com

7. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. Third Party Websites

ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeREX, and you release us from any liability for the conduct of these third party websites. All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them. Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeREX bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to ThemeREX, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.